I started in social work, where I learned that change doesn't happen top-down or bottom-up. It happens when you get the right people in the room and make it safe for something honest to surface.
That lesson carried through every role that followed: Fractional HR Executive and leadership roles like at Care.com, Chief People Officer at TCP Software , Head of People at Spiceworks Ziff Davis, HR Chief of Staff and HR Project Management roles at Expedia and Microsoft, and most recently, the edge of AI and work as fractional VP of Customer Success and Strategy at MeBeBot.
Twenty-five years in, the lesson hasn't changed. The companies that make it through change are the ones that treat people strategy as business strategy, not a side function.